4 Replies Latest reply on Jan 5, 2018 10:58 AM by Josh Hill

    Do bounces, out of office replies or “employee no longer works here” replies count as a touch in Marketo?

    Joshua Carlson

      Do bounces, out of office replies or “employee no longer works here” replies count as a touch in Marketo? Our sales team has mentioned that some of our leads getting pushed over to our CRM from Marketo are for people who are no longer there. When they call the contact that is pushed through they find this out, so I’m afraid that when we are getting some kind of response it is artificially bumping up the lead score.


      Has anyone else had this issue?