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Do bounces, out of office replies or “employee no longer works here” replies count as a touch in Marketo?

Question asked by 8556ca5db4c775260ecec3d4d127c61137c2ca33 on Jan 5, 2018
Latest reply on Jan 5, 2018 by Josh Hill

Do bounces, out of office replies or “employee no longer works here” replies count as a touch in Marketo? Our sales team has mentioned that some of our leads getting pushed over to our CRM from Marketo are for people who are no longer there. When they call the contact that is pushed through they find this out, so I’m afraid that when we are getting some kind of response it is artificially bumping up the lead score.


Has anyone else had this issue?

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