AnsweredAssumed Answered

Send an alert based on multiple triggers

Question asked by Kiah Kennedy on Jan 4, 2018
Latest reply on Jan 4, 2018 by Keith Nyberg

I'm trying to set up an alert campaign that triggers when a lead fills out 2 different forms. I created the alert campaign and made the smart list anyone who has filled out form A and form B, and I set the logic to ALL so that it would only trigger when both forms have been filled out. However when I tested it out the alert to the sales team is triggered even if I just fill out one of the forms. Does anyone know how to fix this? Or can anyone think of another way to do this. Basically I need to send an alert to the sales team if a lead has filled out these two forms, it could be a smart list subscription as well, I just only want to capture new leads. I worry that if I setup a smart list subscription with filled out form A last week AND filled out form B last week that will miss a lead who say filled out form A a month ago and filled out form B last week. Any suggestions are appreciated!