1 Reply Latest reply on Jan 3, 2018 12:28 PM by Sanford Whiteman

    "Parse Error" when trying to read Person records

    Taylor Barstow

      We are trying to read Persons using the REST endpoint where we are using the GET Leads by ID - http://developers.marketo.com/rest-api/endpoint-reference/lead-database-endpoint-reference/#!/Leads/getLeadByIdUsingGET_…

       

      In doing so, one of our customers is getting an error that simply says "Parse Error"

      34359507-a2c224fe-ea26-11e7-9cbe-98b9c5a028ec.png

      It's not clear why this is happening but here are some things to note:

      - The customer has the native Salesforce integration enabled but we believe this should not be an issue since this only disables the Company and Opportunity endpoints and therefore should still be able to read Leads

      - They are using Workspaces

      - We have validated that the API USER is a unique user that is only authenticating our Connector and not the native Salesforce integration