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Regular and consistent "malformed links"

Question asked by Phillip Wild on Dec 29, 2017
Latest reply on May 11, 2018 by Phillip Wild

Hi everyone

 

Each week, we send an email newsletter to our database. The US very consistently shows about 200ish "malformed links" in the email performance report. Each week we will see a similar amount.

 

Support has said that this is the result of something (automated or otherwise) messing around with the Marketo tracking links, but I was hoping someone could shed a bit more light on which email providers might be doing this, and if there is anything we can do. Since there are 200ish links, it's something like 10% of our weekly clicks in that week. I'd love to know where those people clicked.

 

Thanks!

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