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On24 Event Status - Attendee List Unavailable

Question asked by Anh Ly on Dec 27, 2017
Latest reply on Dec 27, 2017 by Josh Hill

I’m creating a nurture program in Marketo and one of the triggers is dependent on a lead attending an on-demand webinar that we have hosted on on24. This webinar was presented at the beginning on this year on January 31, 2017 and it was prior to us integrating on24 to Marketo. As a result, I was unable to directly connect the on-demand webinar to the program I initially wanted to since it already contained members that we imported manually in so I created a new program to sync the on-demand webinar to. What I'm seeing now is that under "Event Status" the description states "Attendee List Unavailable" and when I put it to the test, I'm not seeing that I'm added as an on-demand attendee. Is there a way that I can track on-demand attendees?

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