AnsweredAssumed Answered

Web Personalization Campaign error when text includes lead token?

Question asked by Edward Unthank (ETU) Expert on Dec 26, 2017
Latest reply on Jan 15, 2018 by Edward Unthank (ETU)

We're experimenting more and more with Web Personalization (RTP), and I'm coming up against a problem of trying to create a personalization campaign for prospects on our home page.


It's a simple replacement of a span with a first name token:


Here's the simple replacement I've boiled it down to:


Any attempt at clicking "Save" or "Launch" ends up with an error upon click:


Anyone gotten this to work with a lead or company token in the replacement value? I've narrowed it down to any lead/company token, regardless of other values or special characters. Pretty sure this is a bug, just want to see if others have found it or there's a fix.


- Edward