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Re: How can I sync past unsubscribes into SFDC?
Grant Booth Dec 21, 2017 1:34 PM (in response to Michelle Pouliot)1 of 1 people found this helpfulI recommend a campaign to reset the field value.
Smart List:
Unsubscribed = true
Flow:
Change Data Value 'Unsubscribed' -> false
Change Data Value 'Unsubscribed' -> true
That would take everyone who is currently unsubscribed, switch to false and then back to true. That should cause the true value to sync up to SFDC for all of those records. HOWEVER, make sure you do this at a time when you are absolutely positive there are no email campaigns going out. It would be bad news.
Grant
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Re: How can I sync past unsubscribes into SFDC?
Keith Nyberg Jan 9, 2018 1:47 PM (in response to Michelle Pouliot)1 of 1 people found this helpfulGrants solution works but will also reset your unsubscribe date (if you use that field). So be sure to disable the campaign appending the unsubscribe timestamp if you dont want those values corrupted. Another method would be to pull a list of unsubscribes from Marketo and do an import/mass update or similar to append the unsubscribe field in SFDC.