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Email Not Sending to Entire Smart List

Question asked by Ann Ehnert on Dec 21, 2017
Latest reply on Sep 17, 2018 by Dan Stevens.

I scheduled an email to go out to a smart list that contained over 2K members on a day where no other emails would go out, so it's not a capping problem. When I went to check the email analytics, it said the email only sent to 2 people. However, when I re-check the smart list, it still contains over 2K users. How come the email did not send to the entire list?

 

Thanks.

Ann

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