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Re: Email is not rendering correctly in outlook 2010
Josh Hill Dec 26, 2017 9:40 AM (in response to Naveen Kumar)What exactly is the issue?
Outlook has a number of "special" rendering issues. I suggest researching them to re-code the emails so it works as you desire.
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Re: Email is not rendering correctly in outlook 2010
Naveen Kumar Dec 26, 2017 7:29 PM (in response to Josh Hill) -
Re: Email is not rendering correctly in outlook 2010
Naveen Kumar Jan 6, 2018 11:17 AM (in response to Josh Hill)I have identified the issue by checking view source when i sent to outlook. Outlook is commenting the Doc type and media queries so because of that in outlook desktop version it is displaying in mobile format.
below is the code taken from outlook view source :
<!--/*SC*/DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"/*EC*/-->
<!--defang_link defang_href="https://fonts.googleapis.com/css?family=Raleway:300,400,700" defang_rel="stylesheet" defang_type="text/css" /-->
<!--defang_link defang_href="https://fonts.googleapis.com/css?family=Lato:300,400,700" defang_rel="stylesheet" defang_type="text/css" /-->
<style type="text/css">
<!--@media only screen and (max-width: 640px) -->
#outlook a {
padding: 0;
}
.ReadMsgBody {
width: 100%;
}
.ExternalClass {
width: 100%;
}
.ExternalClass,
.ExternalClass p,
.ExternalClass span,
.ExternalClass font,
.ExternalClass td,
.ExternalClass div {
line-height: 100%;
}
.appleBody a {
color: #000;
text-decoration: none;
}
.appleFooter a {
color: #000;
text-decoration: none;
}
screenshot below
Thanks in advance..
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Re: Email is not rendering correctly in outlook 2010
Sanford Whiteman Jan 6, 2018 11:33 AM (in response to Naveen Kumar)1 of 1 people found this helpfulOutlook isn't doing the defang_ commenting. That's the specific syntax of the Perl Defang module, probably being called by your mail scanner.
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Re: Email is not rendering correctly in outlook 2010
Naveen Kumar Jan 6, 2018 11:51 AM (in response to Sanford Whiteman)Sanford,
Thanks for the response.
How to resolve this issue is it problem with my code or some thing settings need to be done.
Note : I don't see any issue when i am checking in other clients.
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Re: Email is not rendering correctly in outlook 2010
Sanford Whiteman Jan 6, 2018 12:27 PM (in response to Naveen Kumar)If it looks OK in the Email on Acid test for the same client, I'd really on that. You can't account for all defangers and mail manglers.
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