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Re: How to break the link between a Marketo lead and a SFDC ID
Josh Hill Dec 20, 2017 8:39 AM (in response to Eva Yu)Deletion in SFDC I do not believe always deletes in Marketo, UNLESS you ran the deletion from Marketo.
What tends to happen is that Marketo retains things like the SFDC Record Type ID and SFDC ID values. Because SFDC does not have that info any more, Marketo views it as an error on sync.So you should:
- erase the SFDC ID and Record Type IDs in Marketo
- push sync the records
- verify they are recreated in SFDC
assuming you want the leads back in SFDC.
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Re: How to break the link between a Marketo lead and a SFDC ID
Eva Yu Dec 20, 2017 10:25 AM (in response to Josh Hill)-
Re: How to break the link between a Marketo lead and a SFDC ID
Eva Yu Jun 26, 2018 11:52 AM (in response to Eva Yu)I found the way to fix the issue manually. Just search the lead, use delete from SFDC flow, then re-sync to SFDC again.
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