1 Reply Latest reply on Dec 15, 2017 1:40 AM by Gerard Donnelly

    Overriding Communication Limits

    Debroop Garai

      Hello Friends,


      I have this question in mind that while scheduling any smart campaigns we have the "Smart Campaign Settings" where there is an option which says "If person has reached the communication limits" and by default this option is set as "Block non-operational emails". If i choose to uncheck this box it says "Ignore Limit" then,


      1. Will it override my system admin settings which we have as 2 emails per week & 1 email per day limit ?


      2. This option does not make any difference as no matter what we choose over here, the system admin settings will always prevail ?