2 Replies Latest reply on Dec 17, 2017 4:59 PM by Exequiel Carrizo

    Open a deeplink in app without passing through browser

    Exequiel Carrizo

      Hi all,

      I'm having a bit of challenge here opening a deeplink from a Marketo email.

       

      When Marketo tracking is enable and send a email with a deeplink, when opening it, it goes first through a web browser (in this case Safari) to load whether you want to open the article in the app and then it redirects you to the app.

       

       

      Found out that when disable the Marketo tracking in a deeplink and open it, it goes straight to the app without passing through a web browser.

       

      Heard from Marketo that as deep links into apps are triggered upon link clicks that contain a Uniform Resource Identifier (URI) and Marketo's tracking is systematically designed to pickup the activity via the unique tracking link which does not contain the URI, there is currently no methodology for a deep link to work on a Marketo tracked link.

       

      Has anyone overcome with a solution of keeping enable the tracking and open a deeplink in the app without passing through web browser?