1 Reply Latest reply on Dec 13, 2017 11:31 AM by Sanford Whiteman

    Duplicate Email Alerts

    Mahurrinah Sims

      Hi,

       

      I have a campaign that sends an email alert when someone fills out a form. However, I am receiving an alert when someone fills out a form and another alert two days later for the same lead.

       

      One thing to note: the campaign adds the lead to an engagement program 2 days after they fill out the form. Could this be causing the duplicate alerts? If so, how do I fix it?