AnsweredAssumed Answered

How receive report/audit of Flow Results for automated programs

Question asked by df119435dde34a276a10a8294f120989441e1602 on Dec 11, 2017
Latest reply on Dec 11, 2017 by Josh Hill

Hi,

 

We are fixing several sync error issues with sending Leads to SFDC. This includes monitoring use of Flow steps: Sync to SFDC, Change Owner (for Contacts), dealing with deduplication rules, etc. Ineed to be able to audit the "sync to SFDC" results from the "Results" Activity log.

 

I want to setup an automated weekly report to send the activity "Results" from several different flows.

 

The only thing close I've found, is a "Campaign Activity" report, which will tell me if a flow was run:

Campaign Type

Batch Run Count

Total People Processed

People in Wait Step

Removed from Flow

Last Activity (America/Los_Angeles)

Triggered Campaigns (Active)

0

11

0

0

Dec 8, 2017 9:51 AM

Triggered Campaigns (Active)

0

7

0

0

Dec 8, 2017 9:51 AM

Batch Campaigns

1

1

1

0

Dec 11, 2017 10:07 AM

1

19

1

0

 

 

But not what the Results were:

 

Event IDDate/Time (PST)Activity TypeDetailPerson NameEmailCompany
333727532017-12-08 15:51:35Sync Person to SFDCFailed: Failed: DUPLICATES_DETECTED: Use one of these records?
salemtesting salemtesting@testtesting

This is what I need. So far, the only answer I've received in the past from support was that customers don't have access to pull logs, such as, "all sync Person to SFDC activities and results." Only the IT folks at Marketo have this?

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