Hi Amelia Low,
Did you wait 5-10 minutes before checking records to make sure the sync happened? Do you have a 1:1 database between Marketo and SFDC?
Are these leads or contacts? I've noticed that contact's lead status in SFDC doesn't update once it converts from a lead to a contact because SFDC "freezes" the lead source field.
Instead of changing their lead status, since these leads might still be good and you just can't emails them, I'd recommend just filtering out any unsubscribes from your add to engagement program smart campaign.
Hi Christina, They are currently leads which are not converted yet. Thanks!!
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You can run a Smart Campaign with the following logic:
Smart list: Lead Status is Nurture, Unsubscribed is True
Flow: Change Data Value - Lead Status - Unqualified
Hope that helps!
Hey Sydney, thank you! We'll give that a shot too.