AnsweredAssumed Answered

Issue with Marketo-Gainsight integration

Question asked by Michael Guanci on Dec 5, 2017

I know this is a pretty unique issue I am posting but hoping other users might be able to help.


I am running into an issue around our integration with Gainsight and was wondering if other Marketo users have run into this problem.


I followed the documentation around creating the campaign and email for gainsight.  However, when our Gainsight user tries to send out an email through gainsight the error message says "This action failed because of a Marketo error. Please contact administrator."  Obviously this is an extremely vague error but was wondering if other users may have run into this issue before? 


I added some screenshots of the errors but if there is any additional info you need me to include, just let me know!  Thank you in advance for any feedback!