AnsweredAssumed Answered

{lead.FirstName:default} not populating when sending test email

Question asked by 01e9756f1df6bd88a5e8c7fd798b57c6294b703e on Dec 4, 2017
Latest reply on Dec 7, 2017 by Anton Belo

I'm trying to send a sample email and the lead name is not populating in the test. Do I need to turn on a specific field for this to show up. Or does it not show up in the test emails at all? We want to be sure the names are populating before we send off the emails.


In our email it shows:


Hi {{lead.FirstName:default=edit me}},


When the email is sent it only shows this:


Hi  ,


Thanks for your answers in advance!