2 Replies Latest reply on Nov 30, 2017 12:35 AM by Gerard van den Akker

    Email Insights not showing my recently executed Program

    Gerard van den Akker

      yesterday I cloned an existing Default program that contains an email blast and sent it out.

       

      I had programs called:

      Smart Styles CC 2015 mailing

      Smart Styles CC  2017 mailing

      I cloned the last one into :

      Smart Styles CC  2018 mailing, and send that one out.

       

      I was looking at Email Insights and tried to filter this Program to see the performance, however it doesn't appear in the filter section (which is very slooow by the way). Weirdly enough it does show another program which doesn't even exist, but that also doesn't contain my data.

      I can only filter on:

      Smart Styles CC 2015 mailing

      Smart Styles CC  2017 mailing

      Smart Styles CC2015 mailing (this one is unknown to me)

       

      Is there a certain delay before thing pop up in the Email Insights dashboard, or am I just facing a bug?