3 Replies Latest reply on Nov 29, 2017 1:01 PM by Katie DenHollander

    Removing a Step After a Date Has Passed

    Katie DenHollander

      I'm wondering if it is possible to remove a flow step after a specific date has passed. Here's my situation:

       

      I have a smart campaign that triggers based off a person filling out a form/registering for an event. The flow sends them a confirmation email, then sends them a reminder email two days before the event. There is a wait step in between the two email send steps. The problem is that when people register two or less days prior to the event, they receive the confirmation and reminder emails back to back. I'd like to set up the reminder email to stop sending after the reminder email goes out to the majority of people, but I can't figure out a way to automate this without manually deleting the last step.

       

      I added a screenshot of the steps below. In this example, once May 4 passes everyone who runs through the workflow gets both emails back to back, and I'd like a way to say after May 4, stop sending the reminder email.

       

      Any ideas??

       

      FlowSteps_EventConfirmation.jpg