7 Replies Latest reply on Nov 29, 2017 1:29 AM by Michael Collins

    Operational Emails and Engagement Programs

    Michael Collins


      I'm told that we can't include operational emails in nurture streams in Engagement Programs...is this 100% accurate? How does everyone else then talk to their customer/user base where marketing supporessions like unsubscribe don't apply? It seems odd that we can't use something as amazing as a nurture program to talk to our customers about updates/software usage tips etc...what is the alternative here?