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Not Using Campaign Sync - Using Smart Campaigns

Question asked by Luke Wotton on Nov 28, 2017
Latest reply on Nov 28, 2017 by Diego Lineros

Hello,

 

If a program is sycned to a campaign in Salesforce, the campaign sync will try once to push a person into the SFDC campaign, if it fails, for example because of a validation rule, it won't try again, I've had this confirmed by Marketo Support.

 

Therefore we've a problem of our program members not being sycned up to our campaigns in SFDC. Now I'm thinking we could recreate the sync with a smart campaign, using Change Program Status and Status is Changed in SFDC Campaign triggers to basically recreate it, but have more control of it.

 

Anyone done this, or any experience at rebuilding the Campaign Sync with a smart campaign?

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