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Gravity Forms Not Syncing to Marketo

Question asked by Jenn DiMaria Champion on Nov 22, 2017
Latest reply on Nov 22, 2017 by Mark Price

Hi, all!

 

We've been having a major issue with WordPress' Gravity Forms not syncing anything to Marketo in the past week. A few records may trickle through here and there, but a ton are being skipped. This is obviously throwing a wrench in the gears.

 

Anyone else been experiencing this same thing? I'm trying to figure out the best way to troubleshoot this situation without having access to WordPress, while also deciphering if it's a Marketo/API issue or WordPress-specific.

 

I took at look at our API calls for the week and it's zero, which isn't normal. But is this a Marketo API thing, or a forms thing?

 

Thanks in advance!

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