2 Replies Latest reply on Nov 16, 2017 8:21 AM by Thomas Morgadinho

    Differences between Approved Email vs Sent email

    Thomas Morgadinho

      Hi everyone,

       

      I just did my first event campaign and I noticed a little difference between the approved emails and the ones I received (I tested on the invitation & confirmation).

       

      It appears that some of the links & images (on the header and on the footer) are not the same on both mails.

       

      Here is how my header is displayed on the mail I received :

      And in the approved mail, on Marketo :

      How come :

      1. The approved mail isn't what people are receiving (it's the only difference, the content remains the same on both emails) ?
      2. On the approved mail, the Facebook link was different than the one sent ?

       

      Is it related to the template ? I'm using the same on every email from my campaign and the problem is everywhere.

       

      Oh by the way, when I'm sending a sample : no problem.

       

      Thank you,