AnsweredAssumed Answered

Form 2.0 not working on Drupal page

Question asked by Kathryn Collins on Nov 16, 2017
Latest reply on Nov 20, 2017 by Ayan Talukder

Hi all - We have a 2.0 form held in an iframe on the Contact Us page of our website (run on Drupal 7)

 

Recently we have noticed that for certain users after submitting, the button changes to be grayed out with the word 'sending' but never actually moves onto the follow up page.

After submit, an external page should load within the iframe.

 

While the submit function still works, and the info sent to Marketo, its terrible for UX with users often repeatedly resubmitting the form.

 

We know the form works generally, as we don't experience the same issue on a Marketo page, but wondering if anyone else has had any similar problems with Drupal embeds??

 

Thanks in advance!

Kat

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