3 Replies Latest reply on Nov 9, 2017 10:05 AM by Grant Booth

    Where can I see our CSM/CAM's contact information?

    Grant Booth

      I received an email from Marketo yesterday, encouraging me to contact our CSM as a primary point of contact for non-support related issues -- rather than other internal points of contact at Marketo -- and providing their contact information. Is there a way to also see this person's information in the UI, such as somewhere in the Community? This email was the first I'd heard of our CSM! I hate having to route non-Support related questions through Support when I don't know who else to contact and I'm afraid of not getting a response when someone is on vacation.

       

      Marketo - feel free to convert this to an idea if it doesn't already exist somewhere.