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Marketo - Suspension of Service

Question asked by Kristy Murphy Champion on Nov 7, 2017
Latest reply on Nov 7, 2017 by Kristy Murphy



I'm just trying to plan for a plan for a plan - disaster recovery planning 101.


This might seem random but what happens if your service at Marketo were terminated for payment issues? I don't expect a ton of hand raisers on the "we didn't pay our bill and this is what happened" but does anyone know what happens in the event of a suspend for non payment? How is your sync impacted? Do you lose data? Do all of your programs stop?


I'm just trying to understand technically what would happen with our integration and customer/prospect/sales rep experience should this situation ever come up.