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Warning: Massive backlog of trigger campaigns - San Jose pods

Question asked by Dan Stevens. Expert on Nov 7, 2017

While running some test programs/trigger campaigns, I noticed nothing was triggering.  So like I always do, I checked our campaign queue.  What I saw was a huge backlog of over 550 trigger campaigns.  I've never seen anything like this before - usually it's no more than 10, if any.  I then noticed this on the Support page:


So just an FYI, if you're experiencing this sort of delay - and your subscription is on the San Jose pods (as indicated with an "sj0x" in your instance URL) - there's a known issue.  And from what I understand, this has been ongoing for some time now.