While running some test programs/trigger campaigns, I noticed nothing was triggering. So like I always do, I checked our campaign queue. What I saw was a huge backlog of over 550 trigger campaigns. I've never seen anything like this before - usually it's no more than 10, if any. I then noticed this on the Support page:
So just an FYI, if you're experiencing this sort of delay - and your subscription is on the San Jose pods (as indicated with an "sj0x" in your instance URL) - there's a known issue. And from what I understand, this has been ongoing for some time now.