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I can't edit/preview text version of my email!

Question asked by Danielle Chan on Nov 6, 2017
Latest reply on Nov 6, 2017 by Danielle Chan

Anyone ever experience this? I cannot seem to view or edit the text version of my html email. Usually when I click the text tab, the plain text version would show up and I can edit it, but I can't seem to do it with a campaign I created.

 

All I see is an empty editable area, with no text in it. I'm not sure why my plain text did not auto populate when I see the content in the HTML version.

 

Any tips?

 

thanks

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