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Marketo/Non-Marketo Pages - Munchkin Tracking Conflict

Question asked by Halid Delkic on Nov 6, 2017
Latest reply on Nov 10, 2017 by Mark Price

I have a Marketo form/page embedded as an iframe on a non-Marketo modal window.

The link to open the modal window (a newsletter sign-up) appears on multiple non-Marketo pages across my public website.

 

Those same non-Marketo pages are also tagged with a munchkin code for the usual tracking purposes.

 

At the moment I’m experiencing an issue where Marketo, upon each visit to a page with a munchkin code and modal window link present, primarily records a Visits Web Page activity only against the native Marketo iframe page even if the modal window has not been opened.

 

Consequently, there is no page activity recorded for the munchkin-tagged public site page.

 

Ideally, I would like to track the munchkin-tagged public page visits first.

And only then if the modal window link is clicked on, should the visits to the iframe page get recorded. 

 

I’m curious if anyone has experience, advice or a workaround for this issue.

 

Thanks in advance,

Halid

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