Did you speak with Hoosh about this?
Not yet, I wasn't sure if this would be a Hoosh issue or a Marketo issue.
The reply comes from Hoosh, so if Marketo gets a 500 error, then something sounds like Hoosh isn't communicating correctly. Perhaps it is because it is a test account or your login isn't active?
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I am a technology consultant at HOOSH marketing and we would like to help you with the issue you are facing with our Excel webhook.
Based on the information you provided, I have investigated the issue and looked into the history of requests to our system and found that the requests succeeded and proper output was sent back to Marketo which confirms what you have stated.
In order to look into it further, can you please provide a screenshot of the details of the failed Webhook request? We need to have a look at the actual URL and the payload to test it to identify the issue.
You can send an email to email@example.com with the screenshot and any other information you believe will help us look into the issue. Also, please let us know if you still see failed requests for the webhook.