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GotoWebinar plug in issues

Question asked by ec6596aae87a3564bfdc52e79d6c9a231ac9203d on Nov 2, 2017
Latest reply on Nov 2, 2017 by ec6596aae87a3564bfdc52e79d6c9a231ac9203d

Hi Community,

 

Has anyone had issues with their Gotowebinar integration in Marketo emails? In our latest webinar efforts, the GTW URL generated in our emails showed up white, which made the email looks empty in the URL section. Many registrants could not join the webinar because the emails looked link-less.

 

This is the token we use in Marketo.

{{member.webinar url:default=edit me}}

 

Does anyone know the cause? Is this something caused by GTW or how we are building the emails because this worked fine for the past few webinars.

 

Please see below screenshots.

 

ERROR Link Generated in white text below "Click the link to join..."

 

What they were supposed to see: (Unique link generated in blue)

Screen Shot 2017-11-02 at 10.58.40 AM.png

Greatly appreciate the help! Thank you.

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