This content has been marked as final. Show 3 replies
Text emails cannot track clicked links. You have to send an HTML message if you want to track click activity.
There is a caution halfway through this article: https://community.marketo.com/MarketoArticle?id=kA050000000LB9bCAG
As a work around, you can probably do a multipart (HTML/Text version) email and test the link clicks on the HTML, and do another test just on a text-only version of the email to test the link clicks. See the instructions on how to track the link clicks on the text-only version.
Joe, good catch on that article saying no tracking. I'll let folks know, because we do have a way now (which Michelle references).