Hi Adam Enright,
So you pull the smart list into a campaign to apply scoring? You can just exclude the people from the specific campaign running the scoring on clicks. So they're still on the smart list for other scoring, you would just exclude member of program who's name "contains" "product release notes" from the campaign applying the score.
Pls move this question to Products. Champion Program is for questions about the program itself. Very little people are monitoring the Champion Program group and therefore, you are far less unlikely to get quick and numerous answers.
As a matter of fact, from my experiences, scoring simple activities such as email opens and clicks creates more false positives than anything else. This is especially true for opens, since open detection is basically unreliable.
I tend to recommend to stop scoring simple event but rather to score program status changes. This can be combined with program naming convention to score relevant marketing activities.
Basically this means that the general scoring architecture follows this scheme :
action -> program status change -> score change.