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Skip Lead Scoring for Specific Programs

Question asked by 05f9c23761c515e2b50212b52be66c8b6271baa4 on Oct 19, 2017
Latest reply on Oct 27, 2017 by Grégoire Michel

When we send out product release notes regularly through an email send program and we do not want these folks to get points for opening an email or clicking a link; however we would still like to know open and click rates, so disabling open tracking and link clicks is not an option. Our thought was to setup a "remove from flow" based on smartlist membership - where we would add folks to a smartlist if they are in a product release ES program, but we do still want them to get points for other activity. An ideal solution would be to exclude folks from the scoring if the activity is within a program who's name "contains" "product release notes." Yes you can add this as a smart list filter but then any member of that program would be exempt from scoring which is not what we want. Any ideas?