4 Replies Latest reply on Oct 16, 2017 1:13 PM by Sanford Whiteman

    Trigger flow not working

    Nishtha Malhotra

      Hey,

       

      The trigger that I have recently set up has wait step as step 1 as the email series starts after 5 days post sign up. However, it is not working as everyone so far has skipped all the steps in the flow and there is no one in the wait step but they do qualify to receive these triggers.

       

      Is it fine to start the flow with a wait step?

       

      This is how the Flow looks like:

       

      Step 1 - Wait  - Date Token - 5 days after the create date

      Step 2 - Send Email - If member of "list" send the email 1

      Step 3 - Remove from Flow - if member of "List X"

      Step 4 - Wait - Date Token - 10 days after the create date

      Step 5 - Send Email - If member of "list" send the email 2

      Step 6 - Remove from Flow - if member of "List X"

      Step 7 - Wait - Date Token - 23 days after the create date

      Step 8 - Send Email - If member of "list" send the email 3