3 Replies Latest reply on Oct 13, 2017 11:40 AM by Jamie Maynard

    Sync the fields of Case object from Salesforce

    Richard Alvarez

      Hi,

       

      I need a clarification. Can we sync the fields of the case object from Salesforce?

       

      For example:In Salesforce, I have a contact which has an Opportunity and the opportunity has one Implementation Case. The implementation case has a case field "Booking appointment link".

       

      Now I am trying to pull a report of the contact with a condition of "People who has a case" and I want the "Booking appointment link" field to get displayed along with other fields for the contact in the report. How can we do that?

       

      Please help me out.

       

      Thanks