4 Replies Latest reply on Oct 11, 2017 5:23 PM by Kristy Murphy

    Admin - Salesforce Sync Activities

    Kristy Murphy

      All,

       

      Use Case 2 - If in Admin clicks the radio button "Sales Sent Email" and Contact A receives 5 e-mails from MSI we understand and have tested that only one task is synced as noted on the screen snag.

       

       

      Use Case 2 - Contact B is sent a sales e-mail and Contact B opens the e-mails and clicks 2 links. With the configuration below will we see one task for "sales sent email", one task for "sales opened email", and one task for "clicked link in sales email" or will we see two tasks for "clicks link in sales email"?

       

       

      Thank you,

      Kristy