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Admin - Salesforce Sync Activities

Question asked by Kristy Murphy Champion on Oct 11, 2017
Latest reply on Oct 11, 2017 by Kristy Murphy

All,

 

Use Case 2 - If in Admin clicks the radio button "Sales Sent Email" and Contact A receives 5 e-mails from MSI we understand and have tested that only one task is synced as noted on the screen snag.

 

 

Use Case 2 - Contact B is sent a sales e-mail and Contact B opens the e-mails and clicks 2 links. With the configuration below will we see one task for "sales sent email", one task for "sales opened email", and one task for "clicked link in sales email" or will we see two tasks for "clicks link in sales email"?

 

 

Thank you,

Kristy

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