26 Replies Latest reply on Oct 6, 2017 12:42 PM by Peter Crowell

    Will a second form submission stop an email drip from the previous form submission?

    Peter Crowell

      Here's the scenario:

       

      Customer fills out form.

      Makes a certain choice from the dropdown.

      That choice sets off a series of emails.

       

      Before that email flow is finished, same customer fills out the same form, but makes a different choice from the dropdown.

      That new choice sets off a separate series of emails.

       

      Does that then stop the first series of emails?