6 Replies Latest reply on Oct 4, 2017 9:43 AM by Josh Hill

    Comms Limits Failing

    Luke Wotton

      Hello,

       

      Rather a worrying event happened today, we have an API integration that schedules an email to be sent, today it was called mistakenly three times.

       

      Comms limits are set to only allow 1 single email a day. 2 emails were sent and delivered and the third was stopped by comms limits. All emails are non-operational.

      Comms limits failed to stop the second email though it did stop the third.

       

      capture-comms-limits.PNG

      It would appear that if an email is scheduled at the same time as another email, comms limits fails to stop the send.

       

      Isn't this a bit of a flaw?