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How do I ensure that someone who unsubscribes in one workspace doesn't get unsubscribed in all?

Question asked by d7881fdb1aff9f9d2d1fa2997907fee8c2876295 on Sep 28, 2017
Latest reply on Sep 29, 2017 by Gerard Donnelly

Hello,

 

We have a number of workspaces set up in our Marketo system. Each workspace is used for one particular brand of travel that we provide. A person could possibly be signed up to receive emails from all brands, if they wanted to. Right now it appears that if a person is signed up to receive emails from multiple brands and unsubscribes from one brand's communications, they become unsubscribed from all other brands' communications that they are receiving. Does anyone know if there is a way to prevent them from being unsubbed from all brands' communications?

 

Thank you,

 

Laura

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