AnsweredAssumed Answered

Unable to delete lead from Marketo and MS Dynamics

Question asked by Grazitti Interactive on Sep 20, 2017
Latest reply on Sep 21, 2017 by Dan Stevens.

We are using MS Dynamics as CRM and when I am trying to delete a lead that came from Dynamics inside Marketo, I'm not getting any results. If we keep Remove from CRM = False, then the lead gets deleted but it'll still remain inside Dynamics. Our primary requirement is to delete a CRM generated lead from both Marketo and Dynamics.

 

testing.png

Selected remove from CRM true

 

crmtrue1.png

 

Here is the failed response I am getting

 

response.png

Does anyone encountered with the same issue and any idea how can we fix this?

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