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Updating form comment field without overwriting current data

Question asked by 6a095a71863767af5aa8e86e1eda00dfda50f3e2 on Sep 11, 2017
Latest reply on Apr 4, 2018 by Sanford Whiteman

Hello Community,

I am looking to update a form comment field (aka, textbox) with new text, without overwriting the current text in that field.  Does anyone know the Marketo flow 'change data value' code that would allow me to do this?

 

Here's my use case:

We have a web form (contact us) with an open comment box. The first time a lead fills out the form, all data gets collected and passed along to SFDC.  But if that same lead fills out the form again, their new comment will overwrite their first one.

 

What I would like to do is to quickly capture the current value in the comment field and append it to the bottom of the new response. This way I don't lose any data, and can see the full history of all comments submitted.

 

Thanks

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