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Template not showing correctly when sample is sent

Question asked by Angie Zarate on Sep 11, 2017
Latest reply on Sep 11, 2017 by Angie Zarate

We have a 2 column template for our emails. In the preview it shows correctly.When I send a sample it puts everything in one column. Other emails are running off the same template fine just not in this new program.


Also it does not do it every time I send the test. Which is even more concerning.