8 Replies Latest reply on Sep 7, 2017 2:45 PM by Lynn Ray Pardo

    Updating Person Info with Marketo ID

    Chelsie Cauthon

      I had a situation where I needed to export a list form Marketo and switch the email field and the phone number field (an import gone wrong multiple years ago). Since Marketo uses the persons email as a unique identifier and I technically 'changed' the email since it was in fact the person's phone number and not their email, I'm not sure how to update this without creating duplicates. I tried to reload this list and use the persons marketo id as their identifier, but I'm not even seeing that as an option during import.

       

      Any ideas of how I can accomplish this? Am I missing something?