5 Replies Latest reply on Sep 5, 2017 9:19 AM by Josh Hill

    Bringing old values back

    Itay Oved

      Hi guys! We had a problem where MSD was removing existing fields after they were filled out in a form.

      for example, in a form, a lead is filling out the city and phone number fields and a few minutes later, MSD turns their value to "null"

      We have fixed this issue but we do have quite a lot of leads without phone number and city.

      How can I find or change the new value (null) back to the old value?

      Scrolling through leads activity log, I can actually see the old value and the time it was changed to null and doing it manually isn't an option since we have so many of them.

       

      Thanks!