1 Reply Latest reply on Sep 6, 2017 10:21 AM by Danny Tran

    Smart List Subscription Download Missing Lead/Contacts

    Danny Tran

      Hey everyone,

       

      Have any of you ever created a smart list subscription and had the issue of the download button within the automated email give you an incomplete list of targeted individuals? I created one for an event registrants list, so there's only one filter (filled out form), and when I download the report directly from the email, there are 459 people. However, when I go to the smart list within out Marketo instance there are 471. I've crossed checked the full list vs the partial one, and there aren't any similarities between the people who are missing from the full list, so I'm a little lost as to why this could be happening. Any ideas?

       

      Thanks,

       

      Danny T.