2 Replies Latest reply on Aug 28, 2017 10:10 PM by Sanford Whiteman

    Simple prefill forms enabled on landing page not working

    Nathan Moher

      We have a simple Marketo form embedded inside a Marketo landing page. An email is also going out via Marketo that links to the landing page.

       

      I've tested and found the fields are only pre-populated if a cookie has previously been served up. When I clear the mkt cookie and attempt to send a new email with a link the data stored in Marketo doesn't pre-populate the fields. I thought the act of sending an email to a known Marketo record and their act of clicking the Marketo form should cookie them and display the fields as populated. The fields in questions are first name, last name and email address.

       

      I'm wondering if some essentially information has dropped off the email or landing page HTML and is preventing it working.

       

       

      Any suggestions or thoughts?

       

      Thanks