Lead records showing symbols instead of special characters

[Anonymous]

Hi Community, can anyone offer any suggestions on dealing with this issue?

We have previously imported lists into Marketo where names included accents, but the accents showed up as a little square symbol.  I now know that we need to import with special characters using CSV UTF-8 format to avoid this, but is there a way to fix the data that was previously uploaded?

Thanks

[Josh_Hill13]

Yes, re-upload that column for the affected leads only in UTF8.

Email Address | columns you care about

BUT if you have dupes, you may need to do more and be careful.

[Anonymous]

Thanks Josh, I appreciate the tips.