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Whitelisting instructions to provide to customers?

Question asked by 50c66660a01b5f1423e7fd5bc930d64363b7344b on Aug 17, 2017
Latest reply on Aug 30, 2017 by Sanford Whiteman

Hi all! In an effort to combat some deliverability issues, we are trying to create a brief instructional document for our customers on how to whitelist Marketo to ensure they receive our Customer Success/Marketing communications. I have been looking around the various Marketo doc pages for instructions on this and cannot seem to find anything for this use case, only instructions for whitelisting internally (ex. for test emails from Marketo to our company domain.)

 

Anyone have any ideas or examples they could share?

 

Thanks!

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