2 Replies Latest reply on Aug 14, 2017 8:34 AM by 92e52d48d8984c425d7dc78298c7c2ffa2a5abfb

    Wrong name sent with personalization

      This past week, we sent out emails with lead.first personalization. However, a client sent back an email asking that her name Lucy be used, not Laurie. The data on marketo says here name should be Lucy. The email address is attached to Lucy. Not sure how the personalization ended up with Laurie's name.

       

      Any ideas?