20 Replies Latest reply on Nov 20, 2017 1:02 AM by Sara Barriuso Tapia

    Web Services Error 1003 & 606 - Same time every day

    Lisa Heay

      We receive a Web Services error 1003 every morning at 10:06am.  More often than not, there is also a 606 error at the same time, as well.

       

      I've contacted support, and they were able to tell me the definition of the errors, but unable to explain in non-developer speak or help me identify where the error is coming from. 

      I've searched through the batch campaigns, and nothing is scheduled around 10am.  Does the time of the notification even indicate the time the error actually occurs?

       

      In addition, there are 3 Launchpoint applications that I installed, but this error has been happening prior to those being installed. 

       

      I'm not sure how to troubleshoot this from here.  Does anyone have any experience successfully finding the origination of these errors?